Privacy policy.

Last updated: December 2025

This Privacy Policy explains how Novarche (“we”, “us”, “our”) collects, uses, discloses, and protects personal data in the course of providing our advisory services and operating our website, www.novarche.co (“Site”). We are committed to safeguarding your personal data in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”) and applicable regulations.

1. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identification and contact information: name, email address, phone number, job title, company name.

  • Business information: details provided during engagement discussions, service inquiries, or advisory work.

  • Website and technical data: IP addresses, browser information, pages viewed, cookies and usage analytics.

  • Any information voluntarily provided: through forms, emails, meetings, calls, or uploads.

We do not intentionally collect sensitive personal data unless required for a specific purpose and provided by you with consent.

2. How We Use Personal Data

We may use your personal data for the following purposes:

  • To respond to inquiries, service requests, or engagement discussions.

  • To deliver advisory, consulting, and related professional services.

  • To manage client relationships, billing, and administrative matters.

  • To send updates, publications, or insights relevant to our services (with your consent).

  • To maintain and improve our Site, including analytics and security.

  • To comply with legal, regulatory, and professional obligations.

3. Disclosure of Personal Data

We may disclose personal data to:

  • Our professional advisers and service providers who support our operations (IT, analytics, administrative, or hosting providers).

  • Affiliates and partners involved in delivering cross-border or multi-jurisdictional engagements.

  • Regulators, authorities, or law enforcement where required by applicable laws.

  • Third parties in connection with corporate transactions, subject to confidentiality obligations.

We do not sell personal data to third parties.

4. Cross-Border Transfers

Where personal data is transferred outside Singapore, we ensure that recipients provide comparable data protection standards in accordance with PDPA requirements, including contractual safeguards where appropriate.

5. Use of Cookies and Analytics

Our Site may use cookies and analytics tools to improve functionality and understand user behaviour. This may include:

  • Traffic analytics (e.g., pages visited, time spent).

  • Device, browser, and performance data.

You may disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data from unauthorised access, disclosure, alteration, or loss.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, meet legal and regulatory requirements, or maintain business records.

8. Your Rights

Under the PDPA, you may request:

  • Access to your personal data.

  • Correction of inaccurate or incomplete personal data.

  • Withdrawal of consent for data processing.

Requests may affect our ability to provide services or respond to inquiries.

9. Third-Party Websites

Our Site may contain links to external websites not operated by us. We are not responsible for the content, privacy practices, or security of these third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or to submit a data request, please contact:

Data Protection Officer (DPO)

Novarche Pte. Ltd.

Email: privacy@novarche.com